Terms & condition

Welcome to Zigg — where every wash begins with trust and ends with freshness! 
These Terms & Conditions (“Terms”) govern your use of our website, our products, and any related services offered by Zigg.
By accessing or purchasing from us, you agree to these Terms — so please read them carefully (preferably while your clothes spin happily in the machine).

1. General Overview
Zigg (“we”, “our”, or “us”) operates this website and delivers premium detergent products including liquid detergent and detergent soap.
When you shop with us, you agree to follow the guidelines, policies, and conditions mentioned here.

We may update these Terms from time to time — the latest version will always be available on this page.

2. Eligibility
To shop with Zigg, you must:

  • Be at least 18 years old, or have permission from a guardian.
  • Provide accurate and up-to-date information while placing an order.

3. Our Products
We take pride in our cleaning solutions — made to make laundry days effortless.
However, product colors, fragrance, and packaging shown on our website may slightly vary due to lighting, display differences, or batch variations.

All Zigg products are meant for external use only — please keep them away from children and eyes.

4. Orders & Deliveries
When you place an order:

  • You agree to provide accurate delivery details.
  • You’ll receive confirmation and shipping updates through email or SMS.
  • Orders may take 2-3 days depending on location and availability.

If a product goes out of stock or gets delayed, we’ll inform you right away — no ghosting, promise! 

5. Pricing & Payments
All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We reserve the right to modify prices or discounts without prior notice.

Payments are processed securely through trusted gateways. We do not store or have access to your card or banking details.

6. Returns & Refunds
We always aim to deliver spotless satisfaction!
If you receive a damaged or incorrect product, contact us within

For hygiene reasons, we don’t accept returns for opened or used detergent products.
Check out our Return Policy page for complete details.

7. Use of Our Website
You agree:

  • Not to misuse our website or attempt to disrupt its operation.
  • Not to copy, distribute, or use our content without permission.
  • To use Zigg only for lawful purposes — no funny business with our brand!

8. Intellectual Property
All content, including logos, packaging designs, text, graphics, and product visuals, belong to Zigg.

9.Privacy
Your privacy is our priority — just like your laundry’s cleanliness.
Please read our Privacy Policy to understand how we collect and protect your data.

10. Limitation of Liability
While we do everything to deliver quality and satisfaction, Zigg shall not be liable for:

  • Any allergic reactions or damages caused by misuse of the products.
  • Delays due to logistics, natural events, or unforeseen circumstances.

Use our products as directed for the best (and safest) sparkle.

11. Termination
We may suspend or terminate access to our website if we believe you’ve violated these Terms.
But don’t worry — we prefer keeping things clean and friendly.